Dispute Management is an Essential Focus Area for 2020

Dispute Management is an Essential Focus Area for 2020

As card transaction volumes continue to rise, so too are the number of disputes and chargebacks.  By 2022, U.S. transaction volumes are predicted to exceed 66 billion and disputes volumes are forecasted at 33 million. 

As the creator of Concourse – Disputes, BHMI has partnered with the Mercator Advisory Group to publish a new research brief that looks at this issue – the causes, predictions, and trends that make dispute management so important for 2020.  It also presents clear, effective strategies that today’s card issuers, financial institutions and payments companies can use to help stay ahead of the problem and create a fairer, more efficient resolution process.

To see today’s feature article in PaymentsJournal and download the complimentary research brief titled “Chargebacks and Disputes: Strategic Solutions”, please click on the below links:


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