BHMI has developed reservation solutions that provide general reservation support for any company with scheduled services. These solutions effectively automate customer reservations and include all supporting database information for maintaining and monitoring reservation services.

Increase Reservation Profits
When travel reservations are a large component of a company's revenues, it is critical to have a system that efficiently and accurately tracks reservations and cancellations. Following are some of the features of BHMI reservation solutions that allow companies to achieve this goal:

• Add, change, and cancel reservations
• Make a single reservation involving one or more passengers with one or more passenger trips or events, either automatically or manually generated
• Select one or more payment types, such as credit card, cash, purchase order, government warrant, or company account
• Select type of ticket delivery to be passenger pick-up or ticket by mail
• Query the status of a reservation; i.e., paid, unpaid, or used
• Find a reservation, either by reservation identifier or by passenger name and date
• Find the next availability of a passenger trip and look at seat availability for a range of days
• Make block bookings for tour agents
• Look at the on-time status of schedules and numbers of arriving and departing passengers
• Specify whether a passenger has any special needs while traveling and provide location reports to alert personnel of those needs
• Support yield management – restrict discounted fares within mileage bands and by time of day
• Find the next availability of a discounted fare
• Support payload management – identify where more schedule capacity is required and where too much capacity has been planned
• Notify sales agents of overbooking
• Support manifests – show the number of originating, connecting, and departing passengers by city on a schedule

Enhance Ticket Operations
BHMI understands the two most important components of any travel ticketing operation are efficiency and flexibility. As a result, BHMI has implemented general-purpose ticketing solutions that offer a comprehensive and flexible assortment of options including:

• One-way, round trip, or "open jaw" tickets
• Multiple coupon tickets
• Credit card receipts
• Trip itineraries
• Mailers
• Special event coupons
• Agent stubs
• Voided ticket stubs
• Payment refund stubs
• Deposit stubs
• Bag tags
• Tickets by mail
• Complimentary tickets
• Special ticket discount options
• Discounts based upon passenger types
• Commuter tickets
• Configurable ticket formats to customize ticket coupons
• Promotional coupons
• Prioritized boarding numbers for passenger boarding
• Agency accounting and cash drawer management
• Prepaid ticket orders
• Will Call tickets
• Courtesy Hold tickets