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Telephony

Prepaid & Stored Value Solutions
BHMI's prepaid calling card and stored value solutions enable telecommunication and retail customers to generate real revenue, with such innovative features and functionality as:
  • Real-time tracking of card usage and balances
  • Online point of sale card activation, refund, and automatic deactivation
  • Manual or automated card recharge and online credit card authorizations
  • Call-driven screen pops for customer service representatives (CSRs)
  • Order entry support for large card bases
  • Support for both customer and company-generated cards
  • Support of remote card balances
  • Web-based access to card base information
  • Reports for card base management, including call detail history
  • Product-specific billing interfaces

Cellular Solutions
BHMI cellular solutions extend service capabilities and geographical boundaries. An example of BHMI's expertise in this area is a comprehensive cellular fraud detection application it created for a leading services provider in the telecommunications industry. This solution protected cellular carriers from fraud by offering the following features:
  • Monitoring wireless roaming in local and foreign areas – generating warnings when calling activity exceeds preset threshold values
  • Detecting probable calling fraud based on geographic anomalies in calling patterns
  • Blocking roaming calls when fraud has been detected – until users are positively identified
  • Verifying roamers in high-fraud areas before allowing roaming calls

GPS Solutions
The Global Positioning System (GPS) can be used for a variety of location-based services such as child safety, parental supervision, personal protection, Alzheimer and memory loss supervision, law enforcement, animal identification and property asset tracking. BHMI has a proven history of creating powerful applications that interface with a variety of GPS devices to access and deliver valuable information to users. Following are just a few features BHMI has incorporated into its GPS-based applications:
  • Reverse geocoding to convert GPS location data into appropriate street addresses
  • Support for emergency and non-emergency location services
  • Prioritization of different message types based on user requirements
  • Application controls for battery power optimization

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